You stay in control.

Delete in the app

1. Open Family3 and sign in.
2. Open Settings.
3. Select Delete Account and Data.
4. Review the warning, type DELETE, and confirm.

What is deleted

• Your Family3 authentication account and profile.
• Cloud family trees that you own, including their people, relationships, memories, events, and cluster data.
• Invitations you created or received and your access entries in shared trees.
• Family3 local tree data on the device used for deletion.

What is not deleted

Trees owned by another user are not deleted. Your account is removed from their collaborator access lists. Files you previously exported or sent to another person are outside Family3 and must be deleted where they were saved.

No longer have the app?

Request deletion from the email address associated with your Family3 account. Send the request to support@nemaio.app. We will verify account ownership and normally complete or respond to the request within one month.

Request account deletion

After deletion

Restricted residual copies may remain temporarily in service-provider backups or security logs until their ordinary secure deletion cycle completes. They are not used for ordinary product purposes and are removed under the provider's retention process.